I was more than a little shocked when I read connieanne1?s review of Nirvana Spa, where I work as a massage therapist.
I was curious to know which client it was, so several of us went back from the date of the note. In the last two months, we couldn?t find a client who got that combination of treatments. So, was this person even really ever here? She gave another spa a glowing review. Could she be the owner of the other spa?
First, she complains about the paraffin foot treatment. This consists of coating the feet in a large amount of paraffin wax, and then waiting for the warm wax and body heat to treat the feet. Since the feet are encased in a large amount of wax, there is nothing that can be done while the client is letting the treatment heat the feet. So how can she possibly complain about it?
She states that she got a manicure, and her nails weren?t cut , filed, and the cuticles were not trimmed? COME ON!!!!???
Then she complains about our footbath (which everybody loves). It is treated daily with chemicals, and on a weekly basis someone comes in and drains all the water, scrubs everything, and puts in fresh water. Not even Jacuzzis in apartment buildings get such care and have such hygiene.
Criticism is good, but not when it?s just outrageous B.S., and probably from a competitor.
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