Joe is a good man and all that work at Flamingo are good people. This place is an Austin institution and like all great Austin places it's an honest establishment relying on word of mouth and a good reputation to bring in repeat business.
If you want a clean production line service with a guy in a suit telling you what BMW recommend and then trying to sell you some floor mats while some no-name guy works on your car in a back-room then go to the BMW service center. If, however, you want guys that have worked on all German and Japanese cars for most of their lives telling you the honest truth about yours, charging you a fair price and doing things the right way while taking time out to explain everything to you in clear lay-person terms give Flamingo's a call.
You might not get the best customer service over the phone and you might hear some cracking sarcasm but at the end of the day, once you're there in person, they'll get the job done right for an honest price and leave you knowing exactly what and why they did it.
Pros: Knowledge and Competence
Cons: They're always very busy and don't do repairs at the weekends !
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