Lina at the Issaquah location was great! My 23 month old son didn't want to get into the cool ""tractor"" chair and he started to cry but Lina was able to distract him and continue to cut hair on a squirmy toddler. She listened to what we wanted in our childs haircut and continued to shorten it until it looked so adorable! We only had to wait about 10 minutes and the price was reasonable. We had a great experience overall!