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HORRIBLE!!! - Review by citysearch c | Field Of Flowers

Field Of Flowers

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HORRIBLE!!! 5/14/2008

Field of Flowers attempted to do my wedding a week ago. I started meeting with them over 2 months ago to go over all the details of my wedding. I had over 4 in person meetings & 10 e-mails with my consultant and florist. I was having a Sunrise wedding on the beach and wanted to make sure they could accomodate such an early time. I went with them since they were a national company, even though they were more than other florists. A week before the wedding I gave the florist all the cell #s for people in the wedding to contact if there were any problems. The morning of the wedding they were supposed to be there by 5am to set up and meet with my wedding party at 6am. At 5:30am I receive a call from my coordinator that they had not arrived. We called the answering service who apologized and said they would call us right back. They never did. At 6am we called again and they told us they were trying to get in touch with someone and would call us right back. They never did. The wedding was set to start at 6:30am, with seating at 6:20am. They finally arrived at 6:20am!!!!! She NEVER once called or anything. My family had to help deliver the flowers to the beach. All my guests arrived to NO flowers. The wedding started late & we had to cut out a lot to make the sunrise. It's not like it could have been delayed! And then for my reception at 4pm, they were supposed to have everything set up by 3pm, but didn't even show up until then. The florist could not face me so sent the delivery driver, who had no clue how to set the flowers up and I had to direct him on all issues. I should not have been in tears the morning of my wedding not knowing if they would show up or not. I never received one call from them apologizing. I have placed calls with them demanding my full refund. I was promised a call in a day and never received it. I will probably have to pursue legal action against them. They are horrible. BE VERY CAUTIOUS IF YOU REQUEST ANYTHING OUT OF THE ORDINARY! HORRIBLE!!!\r Pros: Flowers are nice Cons: Service is horrible!!!!! more
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