I went to the salon in Burleson and was not very happy with hair service. The front desk people were great and very attentive. My hair dresser talked me out of a body wave because they did not have the rods for my hair. So she suggested to add highligts, since I figured I was at an ""upscale"" salon I figured she knew what would go with my color. I did not want to go to light. I have very thin hair on top so I was concerned once the foils came out. The color was so light I looked like I had a bald spot on my head. \r
When I got home I called the salon and they offered ot correct the color but I had to make another appt. There was no way I could get back in on Saturday. I requested at least a third in refund since I did agree with the haircutt and they said they couldnt do that. I requested a call back from the manager...well its been 3 days and no call back.
Cons: Customer Service
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