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Two Thumbs Down - Review by citysearch c | V J & T

V J & T

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Two Thumbs Down 5/5/2008

We definitely fell into a tourist trap here =( Starving and fresh off the boat we were loured to this restaurant for lunch by the pretty ocean view seating. The first strange thing I noticed was that there were no drink prices on the menu. Before ordering we checked with the waitress to verify the prices. She said the drinks were $6.25. We then proceeded to order food and drinks. The food was mediocre and definitely overpriced. However the shock was when our bill came and we discovered they had charged us $9.75 instead of $6.25 per drink. We flagged the waitress down and she confirmed they had made a billing error and that she would fix it. But then she came back apologizing saying she couldn't do anything about it because her manager told her $9.75 is the correct drink price. We went to speak with the manager - a very rude woman. She told us that since we had already drank our drinks there was nothing she could do and refused to apologize for their error or issue us a credit. She said if we were unhappy about our service we should take the money out of our waitress' tip because it was her fault. Obviously it was not the poor 16 year old waitress' fault and it angered us that she would lay the blame on her. I called my credit card company who agreed switching the price on us was absolutely a violation and that my credit card transaction would be refunded. Another review I read said the food made them sick and now that I think about it I also had a stomach ache all weekend and I wouldn't be surprised if that restaurant was the source. We spent the rest of the weekend warning other people on the island not to dine there. Hopefully we saved a few people from a bad experience. I can't believe they have been open for so many years conducting such unethical business practices. I hope they get shut down soon or get a better owner who believes in better service because it really is a nice location. Pros: Nice ocean view Cons: Terrible unethical service, bad food, high prices & overcharged more
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