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Best customer service anywhere! - Review by citysearch c | Budget Inn

Budget Inn

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Best customer service anywhere! 5/18/2008

I came to the Budget Inn in Cortland and was happy from the moment I walked in until the moment I left. The night staff was extrodinarily friendly and accomidating. Most hotels were booked because it was a Parents weekend at College and hotels during that time feel as if they can treat you any which way they choose and overcharge you and treat you horribly because they know they can just get some other person to stay there because they are desperate. The Budget Inn is different. I was treated with respect and got to see my new husband who I just married in February and hadn't got to see him again until now because he has been away fighting the war! Most hotels these don't care that when soldiers are on leave they don't have anywhere to go and don't give them any kind of respect. The Budget Inn did and made sure we had a clean and comfortable room for the night at a fair rate and it was extremely clean. I can't beleive how wrong these other 2 reviews were about this place. I will NEVER stay ANYWHERE else BUT the Budget Inn again when I am up in the area. Beautiful huge king bed's and a romantic atmosphere that made my very stressed husband be able to relax and be himself again after being away in Iraq so long. I only get to spend limited time with him until he finishes up his last few months in Colorado getting transitioned out and the Budget Inn made that possible. I am extremely grateful and am leaving positive feedback any where I can about this fine establishment. Thank you again for allowing my husband and I to fall in love all over again. Pros: Jacuzzi rooms, wonderful staff, clean rooms, comfortable beds, good parking, excellent service. Cons: no cons more
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