We took my mother and dad for Mother's Day and had a really bad experience. We arrived on time for our 4:00 pm reservation and we were seated on time. There were 9 in our party and the table was meant for 8 (or 6). One person was never able to reach the fondue burner. The server was so busy he flew by with menus and was very abrupt. When we finally got his attention, he mumbled a response and then took off again. He did not ever figure out our correct order and we just finally gave up. The menu had only three high priced entrees choices and it took us forever to get our food. The food was good but not anything worth the poor service. \r
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We were ther more than THREE hours. Boiling broth was left on our table for 35 minutes while we waited for the main course. It felt like we were in a sauna. Dessert took 25 minutes to arrive. We kept asking if the air conditioning could be turned up but to no avail. We were thrilled to get out of there. I did complain to the manager and she took some off our bill. But we will not be trying this restaraunt again. Too bad because other fondue places we have tried, we have loved! There are several in Vancouver BC which are wonderful.
Pros: Could be a great romantic spot is service improved
Cons: service was terrible, hot and stuffy inside
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