I am so sorry laura felt that she needed to go on the net and slam us as a business. without going into the whole story, there are some people in life that aren't going to be happy no matter what you do. we had figured out that we were not going to be able to please her and when we can't please a client, hopefully someone else can. so we thought after much effort, that it would be best to sever this relationship so she could move on and find happiness in another salon. we called her to let her know this and that we had given her a refund and that we would not be doing her hair anymore. I guess she didn't like that but we thought that was best for both parties. and just so you know, her hair really did look good when she left. she had asked for a half head of foils because she didn't want to pay for a whole head. so naturally the bottom would be darker than the top. she had requested her tip money back, which I thought was strange that you would tip if you hated your hair, but we were not responsible for that.
Pros: awesome stylists
Cons: great customer service
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