I posted a bond for my boyfriend using this company on 02/01/08. I paid $150 for a criminal charge and $475 in unpaid tickets. They never informed me that we would still have to contact the city to schedule a court date for the tickets. Within a 24 hour period, I visited this business on three separate occasions, never once did they mention that any additional steps were necessary to resolve the traffic tickets.. On March 18th he had a court date for the tickets. The problem was that never once was I informed as the person who posted the bond that there would be this additional court date. And, the letter was sent to the incorrect address. They tried to say that it was my fault and that I provided them the incorrect address and so they couldn't refund us our money. After I requested to see the original paperwork with my writing and proved that I in fact provided them the correct address. They quickly pointed out that we should have known that he would have an additional court date for his tickets (I have never have unpaid traffic tickets nor have I ever been arrested so of course I do not know the procedure) and that it does not matter because they do not give refunds. The issue has been escalated all the way to the owner of the company and I am still awaiting a response.
Pros: Posted Bonded Almost Immediately
Cons: Still Have Issues With Same Tickets Bonded Out On
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