I just left PANYC with mixed YET STRONG reviews. Simon cut my hair-and I swear this is the BEST cut ever!! What talent and genius!!When I made the appointment,I was told that I need to come in for a consult with the colorist in advance.I was very clear-my natural hair color with some natural looking, sun kissed,warm blonde highlights on top.He asked red?I said, NO RED.HATE RED.He said it was easy. Today when I got there, we spoke again.He seemed uncertain but told me that it would be great, and I tried Michael out.Well, I just left there with hair that is striped RED and yellow- not even a natural red (unless I'm a Gerber Daisy),but a lipstick red!The job is sloppy- my roots are bright red and the red dripped over onto the too white highlights.The highlights are uneven, more pronounced on the left side (although he asked about my part, and parted it correctly) there are nearly no highlights on the right side on the top layer where my hair parts.This is the worst color job I have ever seen!THE COMPLETE OPPOSITE OF EVERYTHING WE SPOKE ABOUT.TWICE. AFTER my cut, the colorist came by-he never even saw it after the wash.I explained my problem.He said it looked great.Then he told me to wash the hair I just payed $100 to cut and style.Then he told me I would need to wait a week until he comes back to fix it.Upon checkout.I had to tell the receptionist as I paid an almost $250 tab with tears streaming down my face.**I was scheduled for Friday and spent almost 5 hours with Marylou... who is SO SKILLED that she patiently studied my hair and returned with the 5 or 6 various mixtures to begin.Carefully foiling sections- even pieces-at a time,washing the sections in different parts,conditioning my hair in between so it did not dry out terribly,toning and carefully checking to see how it took. I left last night with NORMAL hair. Not quite mine yet.It is a too dark brown and the highlights are still a too cool tone.But I am too scared to do anything for a while. MIXED EXPERIENCE.
Pros: Simon's haircut... Marylou, Master Colorist and Color Corrector. I urge anyone who hates someone else's mistake to let Marylou fix you!
Cons: The defensive and unapologetic attitude of first colorist after two prelim consults and a color resulting in the EXACT OPPOSITE of what I said and we spoke about. Very upsetting.
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