The food there may be ok (I say 'may be' because I did not enjoy it because the service was so bad), but the SERVICE WAS HORRIBLE!. My waiter dented me in the face by mistake (must have been hungover or something) when filling up my water glass, and on top of it he DID NOT APPOLOGIZE. Completly unprofessional. I mean, come on, if you're not going to be sober at your job that's one thing, but try to leave your customers unharmed. This happened at lunchtime. Also, the hostess (main server, whatever she was) was snooty and cool towards me and my party, and made me want to sit her down and give her a lesson on customer service, or just teach her how to smile. Hmm, hello, Lucca's, we now live in a world in which customers are coming to expect just a 'little bit' of service quality from your staff, and your service just WON'T CUT IT! I highly recommend you go somewhere else rather than at Lucca's, or if not just eat a frozen dinner, in the comfort of your home. Better service is guaranteed :)
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