Our daughter was seen 1hr 10min AFTER her sched. apt. Mgr/owner assured us she would look beautiful for prom. With photos, the stylist indicated that the style could not be done(unexpierenced stylist!) and suggested an alternate style(which we could have done!). Our daughter agreed and indicated what she DID NOT want. Needless to say she CRIED all the way home! The salon offered to ""redo"" her hair.
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