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High Prices, Work Delays - Review by citysearch c | Hanks SVC

Hanks SVC

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High Prices, Work Delays 5/30/2008

Just had these guys do some work at my house to replace a 5-ton evaporator core in my attic. Not the easiest job, I'll admit, but it is one that we had done three years ago on our other 4-ton AC unit for about $1100. The same job this summer just cost us $2300. Not only was it pricey, but the bill does not detail how the price is arrived at - no labor costs, part costs, no nothing - just a final price of a magic, round number like $2300. That is too fishy to me. So, not only do I feel a bit robbed, the work took a day longer than it should have because the first team of repair folks arrived late, worked for an hour and found an issue, and then chose to leave and let a second repair team address it the next day, leaving us with no AC for a night. Maybe if they had arrived on time the first day they could have handled the job completely. Do not recommend these guys at all. more
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