My boss gave me an unexpected day off so I wanted to try and get my dogs to the vet. It's rare that I have a day off when everyone else is working. I tried to call and was met first thing with a recording that told me that before I could make an appointment I had to fax over my pets record from our other veterinarian. My last veterinarian was in Baton Rouge and I don't remember their name. I do have receipts I've kept so I tried to speak to the receptionist to see if this was ok or if I would be turned down but was again met with a message that there was no one to answer my call and the mailbox was full. I decided after three more tries that if they were going to be that hard to communicate with, I didn't want them as my vet anyway.
Pros: since I never got to talk to anyone I don't know of any
Cons: for a business that deals in such a personal caring area, it was very inpersonal treatment
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