A group of friends and I went to Picazo on a Saturday night. We arrived at 7:30, walked in, and were bombarded with very loud live mariachi music. We asked to be seated outside, since the music was so loud we couldn't converse inside. After being outside for 30 minutes, another band set up to play on the patio area and they played so loudly we couldn't communicate with each other. Additionally, when the food arrived to our table, one person didn't receive his entree, and the remainder of the entrees were cold. After waiting for the missing entree for 15 minutes, I finally went to seek out a waiter. I talked to the manager and told him about the issues - he offered to re-prepare the food, comp some dinner items, or do whatever it took to make sure we had a good experience. We opted to just have our food heated so we could get away from the restaurant and the terrible music as quickly as possible. When the bill arrived, we were charged full price for the cold food. In summary, never go to Picazo... it is a horribly run restaurant with subpar service and food.
Pros: No wait time.
Cons: Everything else was horrible.
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