my boyfriend took me there for a pre mothers day lunch. OMG! i was so mad by the time we left. we had 2 unhappy, crappy, waitresses. first off we walked in and the hostess looked like her dog had died. once seated and i mean as soon as we sat down waitress 1 walks over and asked what we wanted before we even opened the menu. my boyfriend ordered but i had to ask for a few minutes because i didnt know yet, which must have upset her because she walked off without saying anything. after ordering, the food was brought to us which resulted in and this was so NASTY!!!!!!!!! there was left over onions in one of the sauces and sticky residue in the other on the side of the bowl, basically saying THIS WAS LEFT OVER FROM THE LAST PERSONS MEAL AND SCREW YOU WE DONT WASTE FOOD! i was so disgusted, after that.i told herand she took it back and i had to pre check it before we ate it on top of not being informed on what to do with the condiments. once she left to go on ""break"" where she stuffed her face our other waitress who was all of 17 years old came and just looked like she didnt want to be there...... after sitting for a while i noticed 1 of the veggies had been bitten off of! YES IT WAS A BITTEN VEGGIE! waitress #2 never came by to check on us so i had to flag someone down because everytime i said ""excuse me"" they ignored me. we asked for the manager and i explained eveything to him and he said "" ok im sorry"" ""yes that does look bitten but it is actually just the rind"" B.S! IT WAS BITTEN! my boyfriend had to calm me down by this point because now everyone knew we complained because the manager told them and was laughing about the situation. after that waitress # 2 walks up and goes""is there a problem?"" you made a complaint what did i do?and walking by giving dirty looks and giggling.we received our check and the manager took of the shabu shabu and made it a point to tell us like that fixed the situation. i wanted nothing fo free i wanted an apology.
Pros: its on hollywood and highland
Cons: all of the above
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