I made a reservation through Open Table for 7:30 pm on May 25. I received 2 emails confirming this reservation for 7:30 pm. When I showed up to the restaurant at 7:25 to check in, the hostess informed me that I did not have a 7:30 reservation and that I was a no show for my 6:30 reservation. I showed her my confirmation email for 7:30 on my blackberry, but she rudely told me to contact Open Table because the restaurant had me in their system for 6:30. I have used Open Table successfully close to 50 times in various cities and I have never had an Open Table reservation disregarded in this manner. I am extremely dissatisfied with how the hostess treated me. With thousands of other restaurants in Chicago, I do not recommend this restaurant to anyone.
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