I have been going to the Upper Hand for several years now and I am not the easiest client to deal with, I am sure. I have gone dark to light and light to dark and have loved every change. JENI Poll is the BEST colorist, she can tell you what looks best on you and will get you there without damaging your hair. JENI really is AMAZING! The Upper Hand has a great staff as well as a great atmosphere!!!
Pros: Always leave with a smile
Cons: A little pricey, but worth it!
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