I used to be a good customer at this neighborhood salon, however a recent visit changed my opinion of them and their service.
Not only did my manicure come out looking like 5 year old did, but I had to wait 15 minutes to get my toes polished because they "misplaced" my color.
The worst part was the lower leg wax. She missed my entire knee and would not even touch the back, stating that I did not have any hair there. I am now in the brigh light of my office and trust me there is hair there!
When I called the manager to complain, he was rude and would not listen. As I am extremely busy, I am unable to make it in for 1 week and all he offered was to redo everything at that time. I can't tell you how embaressed I am to attend an important meeting with this manicure.
I will no longer be a customer at this salon!!!
Pros: great prices for mani/pedi
Cons: inconsistent quality/ horrible customer service
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