Although average at tutoring skills, very lacking in customer service skills. I have had many appointments that my son has gone to that weren't written in their calendar. The calendar they use is an actual paper calendar with several post it notes off on the side. Who knows how many of those post it notes or mine ended up in the trash. But when my son was able to see someone they seemed to get quite a bit accomplished. However, there were those times when he said, "we just talked most of the time." Good Luck! Hopefully this will help you some.
Pros: Intelligence of tutors was above average.
Cons: Seceretarial staff lacked in intelligence.
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