By Chaarles H. \r
Bought a couch from their store in Lynnwood. Upon getting it home found I could not get it thru the narrow door of my mobile. Asked if I could return it the lady who answered the phone, Jo Ann, said I could return it for an in store credit. I was a happy camper. Less than an hour later the mgr. called and recinded the offer. I asked if he believed in customer service. He said he did but would not budge.I offered to pay a 20% restock and he still said no. His solution was " take the couch apart and try with 2 pieces". Not viable at 74 years old. So now I will do my best to steer my friends away from this store. Not only have they lost me as a customer, who knows how many more I can keep away. Anyways be advised that they have a no return policy period.
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