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Impersonal but Sufficient - Review by citysearch c | Aspen Dental - MA

Aspen Dental - MA

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Impersonal but Sufficient 4/11/2008

The dental care is sufficient. My dental health is pretty good and the minor issues/questions I've had were met with expert advice. However, I've had terrible luck with appointments scheduling. My first appointment they only did a review of my dental health, no cleaning, which I did not know before hand. I had to make a second appointment (meaning additional time and money lost) for a cleaning. A year later I had a very early appointment and when I showed up the doors were locked. Apparently they had changed hours and somehow the notification for me to reschedule "slipped through the cracks." I was again put out by their unappologetic response. But again, the dental staff is good for my needs and I continue to go there. My husband however would NOT have the patience for them and goes elsewhere. more
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