For anyone who loves their dog, we urge you to get a dogwalker rather than using Biscuits & Bath. Our dog had his collar (a pretty thick collar, mind you) chewed off by another dog while under the ""care"" of B & B. We received a voicemail at the office coldly stating, ""Bring another collar when you come to pick him up. His collar was chewed off."" There was no other explanation, reassurance, or apology offered that the dog was even OK. \r
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When I arrived at B&B, I found that our dog was still being beaten up by another dog--hours later! Yes, he was still being bitten and dominated by the same dog, with no one helping him or stopping the dog...long AFTER we had received the call that his collar was chewed off. \r
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And, all of this for how many hundreds of dollars per year MEMBERSHIP and then an additional fee per day? It's disgusting! \r
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We were hoping the increased fees at B&B might mean our dog would get personalized attention and a loving staff that actually cared about his welfare. NOT! It seems like just another example of greedy capitalism gone awry--of a company growing too fast and too greedy without any concern for morality and the welfare of your pet. STAY AWAY! There are many other better pet care options for your dog. This place has become criminal in it's greed and inattentiveness.
Cons: Dog beaten up, collar chewed off under their care, too expensive, rip off
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