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Great Customer service - Review by citysearch c | Brenner's Bridal & Dress Shop

Brenner's Bridal & Dress Shop

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Great Customer service 4/24/2008

The employees are eager to help you and are consiterate to your price range. They are will to help you find a dress and doing any alterations at a reasonable prize and ready before your perfect day. I would recommend them any day. The one thing you must realize before shopping there is that they have a very strict retun policy... They absolutle and for no reason do they do returns exchanges and no store credits. and for those of you that are worried about there return policy you need to be sure that you are happy with your dress from head to toe. Don't complain about there return policy when clearly i think all of us can say that i would be angry if i found out the dress i choose for my special night has been worn by someone else for theres and more then likely if they are uncourteous enough to exchange something they already wore. they probabaly didn't wash it.So i highly recommend Brenners, just be sure its exactly what you wanted, cause once you walk out the store your STUCK With it. Pros: they are extremely helpful and put your price range into consideration when they help you search for your perfect gown. Cons: NO RETURNS, EXCHANGES, OR STORE CREDITS more
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