I used the White Orchid to order 6 bridesmaid dresses and 1 flower girl dress as well as 6 tuxedo rentals. When I visited them while shopping for bridesmaid dresses, we found a dress that I liked but as being a bigger girl, I couldn't try it on. I returned to my home out of state and went to a store where I could try the same dress on in my size. Loved it and bought it. When I returned to Pittsburgh and wanted to get the dress altered (because the wedding was here!), I had quite a problem. The sales people at The White Orchid were very rude and told me that they do not let their seamstresses work on dresses bought at other stores. However the seamstresses are just using their space and are not employees of the White Orchid. She told me that if I wanted my dress altered their I should have had them order it. I told them I spent more on tuxes and bridesmaid dresses than on my dress. I told her that no one informed me of this when I made my appointment and that I didn't know of this policy. They were very curt and acting like they were doing us a huge favor so we left. Even if you spend a ton of money there they will still treat you like dirt.
Pros: tuxedos and dresses in one location
Cons: service, parking, understanding
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