I buy all my skin care and hair care supplies from The Beauty Store. They always have everything that I need and the customer service is usually above par. However, I went in to find a top coat for my manicure kit and I asked the manager to reccommend a product for me. She was very rude and basically ignored me completely. Then I was assisted by another associate who had never used the product and felt she should ask her supervisor. The supervisor then proceded to roll her eyes at the girl and never answered the question, just continued flipping through a magazine. I found this to be very disrespectful and unprofessional.I filed a complaint against the supervisor but, I will still buy my beauty supplies there because they have a great selection and quality products. But, I would advise future customers to go in knowing what they're after and steer clear of the snobby management or ask another associate for help.
Pros: Well stocked, clean, friendly and helpful employees.
Cons: Manager treated both customers and employees with disregard and disrespect.
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