The catering department at the Mondrian is incompetent and lazy! Last week we hosted a charity event at the Sky Bar unknown to us the catering manager did not schedule a bartender or serves for the event. Our group tried on several occasions to reach the catering director and manger via their mobile phones and the front desk, but they were both in a meeting. The only assistance they offered was a bar back up who could not mix cocktails. After 45 minutes into our event, with about 30 guests waiting, a bartender finally arrived. At this point we still had not heard from anyone from the catering department.
Pros: Great parking
Cons: Poor customer service
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