We have had no problems with this facility. I think it's very clean considering how many dogs are there. My dog also comes home happy and tired. I haven't used the man for grooming because the grooming costs are twice the cost of what I pay elsewhere. But I think the previous reviewer needs to get over the fact his dog was bitten. They don't allow dogs back that bite. But these ARE DOGS. They can't read minds to know what dog may bite and maybe they didn't realize the bite was that bad. I feel that we take our own risks when we expose our dogs to that many other dogs. It's our dog so we should pay our own vet bills.
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