This place is hideously over-priced and lacks any commitment to customer service or satisfaction. They came across as "trying to make a buck at ANY cost" EVERY time I had to talk to them on the phone. They made it extremely hard for me to do business with them as an out-of-town bridesmaid for a wedding I was in. You'd think that they could possibly pony-up for shipping my bridesmaid dress to me after I spent over $300.00...but no. It is completely unfortunate that you are a beholden audience to the bridal industry and this shop knows it. They will do anything to clean out your wallet. Additionally, when I phoned in for various questions and scheduling, I always received a different answer from each person I talked to. This is extremely unprofessional. They can't even get their facts straight. This place is an utter disaster to deal with. I do NOT recommend them.
Pros: The dress is beautiful, but then again it better be seeing as it costs an arm & a leg
Cons: over-priced, terrible service, rude, rigid, unknowledgable...the list goes on!
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