I was given a gift certificate by a friend of mine for a facial at Fiori. I specifically asked for the best facialist, because I want someone who knows what they are doing. The lady I spoke with recommended a facialist named Lucy (I think). She told me this facialist was the head facialist. I was very excited because I have heard this place is beautiful. The facial I received was by far the worst ever. She was difficult to understand because she had a thick accent. She got lotions up my nose and in my mouth. Everything she put on my face was so hot, I felt she was burning me. Even the mask was too hot. She also seemed rushed through the entire service. I was so disappointed by the facial that I won't return. If a facial from the head facialist is this terrible, imagine a facial from the rest of the facialists. The prices are too high for a low quality facial. The place really is beautiful, but that is not enough to keep me coming back.
Pros: It truly is a beautiful spa.
Cons: Worst facials
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