As the current Spa Manager of just calm down, I would like to clarify the below review. The issues mentioned by the below employee were ones that she in fact created under her own discretion while the owner was on maternity leave. I was hired to clean up the mess that she had left the spa in and I find it unfortunate that the situation has been so misconstrued. As with any business, when problems arise, the necessary actions need to be taken to fix them. In the case of just calm down, the necessary actions included firing this employee so that the impeccable customer service clients have come to know since the spas inception could resume. The spa has a very large returning clientele and I would imagine that if the things listed below about the owner were true, this would not be the case.
Pros: Exceptional staff, customer service, and services
more