I took my two dogs there based upon the reviews listed here - I am beginning to wonder if the rave reviews were not written by the staff. I had an 11:00 appointment and did not leave there until 1:00. While I was waiting, they worked in a walk-in patient into the schedule before me - despite me having a set appointment. When I questioned this, the staff explained non-chalantly that is just how it is. After waiting 1 1/2 hours with a lab and a nervous chihuahua, they did offer me a drink. I agree with the reviews that the vet fees were reasonable but at what cost to my time and growing frustration. When I inquired about how much it would cost to have my dog's bad tooth removed, I never got a straight answer. All I heard about was how the xray machine was broke and that they would have to outsource the service. I then purchased heartworm medication and dog chews. I discovered when I got home, the staff had forgot to give me the dog chews. I had to go back to get the chews I was ch
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