No, you get what you pay for, GOOD SERVICE. They set appts within a few hours window but they are usually there closer to the begining time. If you become a Comfort Club member, like I am, you get alot of benefits. No extra charges for holidays, weekends, after hours - and they DO come out during those times... I pay $199 per year - and it also includes maintenance on my AC & Furnace, they gave me a discount booklet as well, so I get a discount at some places in the area. Oh and I also get 15% off of all repairs. I've had a much better experience with them than with any other HVAC company in the area!!
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