MacAfee picked up a virus on my laptop, but couldn't remove it because the virus starts up right as the computer starts. I ran some of the free anti-virus software on the web, all of which found the virus, but none of which could remove it. After hearing so many ads for tech fusion on the radio, I decided to give them a call. They said they could remove viruses, malware, ect. ect. and that it was EXTREMELY rare that they would have to reinstall windows. Very very rare. \r
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They require a deposit of $65.00 to drop the computer off - this isn't something they say on the phone, it's a surprise when you get there. They had the computer almost a week before the tech called back. He was literally yawning as he said there was nothing they could do, I'd have to re-install windows. Come down, give them the rest of their money (another $35.00) and pick up my computer. \r
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The kicker on it? I have a friend who was able to remove the virus with PC Tools. I feel very foolish for going to them, and worse, I feel like I was scammed out of $100.00. The techs that I saw and interacted with were all very young (early to mid twenties) and not invested at all in what they were doing. I think the tech who was yawning in my ear on the phone really sums up their attitude towards their work and their customers. \r
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My advice? Go ANYWHERE before you go here...
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