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a certain brown insect and poor management ruined it - Review by citysearch c | Maru Japanese Restaurant

Maru Japanese Restaurant

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a certain brown insect and poor management ruined it 3/30/2008

I was having a great time here, the sushi is really outstanding. Half way through my meal at the sushi bar a mid sized insect (you know the one- for some reason City Search won't let you write it) scurried across the counter top towards my plate. I instinctually brushed it away and tried to continue to enjoy my meal. A few minutes later either the same brown insect or a new one climbed ON TO my plate! I notified the waiter and he wisked the plate away without so much as an apology. When I got my check there was no discount, and the manager never came and spoke with me about the experience. I waited a few days and then called and asked to speak to the manager- Howard. Come to find out he had actually been my waiter that night. After explaining that the situation was still bothering me and I wanted to call and let them know about it, he was not apologetic, did not say or do anything to make me feel better- he just didn't care. Lets hope the insects aren't crawling on the food behind the scenes too. If he had just made more of an effort, or seemed a bit mortified like he should have been- I might give them another chance, but now you better believe I will tell everyone I can about this negative experience! Pros: the sushi tasted amazing Cons: those pesky brown insects and poor management more
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