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Awful customer service - Review by citysearch c | DSW Shoes - Los Angeles

DSW Shoes - Los Angeles

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Awful customer service 3/31/2008

This place has a wide selection, however customer service is ATROCIOUS. I was just there to make a simple exchange and basically to make a long story short, I was treated very rudely. A sales girl helped me and she had an accomplice in making my visit that much more unpleasant by double teaming me on refuting my reason for EXCHANGING my shoe. Sooo, buyer beware, all sales are final (i am assuming since these girls make it exceptionally dificult to make a simple exchange) and you get rude delivery of the store policies while they are at it. DO NOT GO unless you want to feel worse than you did when you came in. Hey, but some may feel that the discount may be worth it.....but I definately cannot take that kind of treatment. Pros: large selection Cons: Very rude salespeople more
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