Here it is, I bought a 2003 Chevy Malibu, paid $8000, on Feb 8th, on the 12th the alt. went bad. After a couple phone calls they said they would fix it. They did and by the following week it was making quite a racket, the alt. So I called them and they said they wouldnt fix it again, OK no problem where did you get the alt, all new alts have guarantees on them I will just go and get and put on myself. Nope not going for that either. Said basically tough luck. Then last night the alt. just quit. I called today got into a heated discussion, just want to know where you got this alt. so I can exchange and get it fixed. Nope, they werent going to help what-so-ever. I question thier ethics on customer service and when they put a warranty on a car you drive out of there is it just glued together with hopes of it getting through that month? VERY POOR CUSTOMER SERVICE!!!!! \r
Boy do I feel terrible, after they claimed they had fixed my car, I thought they stood behind it, I recommended my sister to get a car there, right after that is when my alt went to pieces and get this, her car is in a worse predicament!! She will post herself!
Cons: Thumbs down, after selling you the car, your problem.....
more