I received a ?day of pampering? package for my birthday in February and was not impressed. Customer service at this spa is lacking and my general impression of this spa is that it is ?tired? and ?outdated?.
The dressing room was overflowing with dirty laundry when I arrived at 8:45 in the morning. The robe I was given to wear for the day was obviously older and very worn.
My ?spa lunch? was served in the lobby/reception area and consisted of bagged lettuce salad mix topped with cold chicken chunks and goldfish crackers. I was also given water, and some sort of pudding with mandarin oranges for dessert. It was cold, loud, and very impersonal, as there were at least 10 to 15 people in the lobby area, including children.
I would not recommend a day spa package at this establishment.
Pros: massage
Cons: atmosphere, lunch, customer service,
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