I bought a King Koil memory foam mattress from Charles at beds beds and more, but it was too soft. It was the pillowtop, and I had bounced back and forth between it and the firm before I bought. After sleeping on it for a few days and not being happy, I called Charles to see what where my options. He said I should sleep on it for atleast a week to give my body time to get used to it. So I tried that, but it was still too soft. He exchanged it for the firmer one, without the fluffy pillowtop, which was $400 cheaper than the one I originally bought. He wrote me a check for the difference, and the only thing I had to pay extra was another $20 delivery fee to exchange the 2. This mattress is wonderful, and my back (minor scoliosis) feels better than it ever has ! I suggest memory foam mattresses and beds, beds andmore to all my friends. Oh, and by the way, make sure you get the matching memory foam pillows. Not the weird shaped ones- those will yurt your neck. Get the ones shaped like regular pillows.
Pros: Great Price. Great Service. Easy to work with.
Cons: The outside is kind of shabby.
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