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Incompetent Staff - Review by citysearch c | Blue Dragonfly

Blue Dragonfly

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Incompetent Staff 3/19/2008

I went dancing at this place on Saturday night & bought a few drinks. My receipt was for $21, so when I see that I was charged double on my bank statement today for $42 I call them. The bartender who answers the phone, David, was very rude. He had an attitude and didn't care since he wasn't working that night and didn't want to give the phone to the manager since he was ""busy."" When I asked for his name he hung up on me. I called back and he still wouldn't say his name but finally gave the phone to the manager. Rafael, answered the phone and I don't know if he really was the manager but he was a lot more professional, although I doubt he will be reprimanding the bartender David for being so rude. Now I'm going to have to drive all the way back there today and make sure they fix the charges on my card since I don't believe that Rafael?s taking my information over the phone and saying that he will correct it after his meeting, is really going to happen. If you want to be charged incorrectly and then treated very rudely when you want it fixed this is the place to go. 9/29/08 Update more
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