Dr Rothstein is a great vet. However, the office is so busy it is rare a vet will actually pay attention when examining my pets. The receptionists are too busy to be nice or caring and seem to take pleasure in that. They're going to tell those city people a thing or 2! I have lived in NYC for 32 years and never encountered this level of ""professional"" behavior. They are simply too busy and are caught up in it. So they are not polite. Makes a difference when your pet is not well, Also, since they are so busy, my pets are not really checked out properly and I get the feeling I am ""in the way"" although I am paying for the service. Major problems were missed because my pets were not really looked at, too many others waiting. I'm going back to NYC, i do believe i've had enough!
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