I started purchasing from Sage and Jim when they first opened. I recently got back into the hobby after a 2+ year hiatus and much to my pleasaure, the store is still thriving. I walked in and they were busy, which says alot. But once they got to me, within a couple minutes, they recognized me nd much to my surprise, remembered both of my aquariums and the livestock I had. That's customer service! I would much rather frequent a shop that is busy with repeat customers as well as new customers, than one that never seems to have more than one other customer shopping.
Pros: Friendly staff, they get to know you and your aquarium(s), good selection
Cons: Tough to get in the parking lot if you are going North on Academy.
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