I am a mom of two, so being able to pamper myself is rare. I've been to spas in the Richmond area before, and I used to think I was getting the best, until I visited the Red Door at Short Pump mall for the first time. The atmosphere is beautiful and almost intimidating, but when I was greated by the front desk reps I felt more comfortable. I had a gift certificate for a facial and massage, and both were fantastic! Like I said, I thought I had been having the best, but this is my new spa I will frequently visit. I noticed they had a nail area too, so next time I am going for a manicure and I'm sure I'll be blown away by that, can't wait!
Pros: The best of the best, customer service from the facialist and massage therapist and front desk people was all perfection!
Cons: Since it is at a mall, the parking can be a little tricky, I reccomend getting to the mall 30min prior to your appointment time, finding a space can be hard
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