Only 1 of my bridesmaids lived in the same state and could thus go w/me to look at bridesmaid dresses. My bridesmaid totally forgot about our appointment and I didn't know what to do since I was too large to fit into their size 4 samples. I didn't know what to do and was trying not to totally freak out (I couldn't even get a hold of my bridesmaid and it was hard for me to get to their store during business hours). Then Morgan and Jen Kwon asked me if I wanted them to try on the dresses. I felt kind of dumb, but told them I would really appreciate it. Morgan helped Jen try on 4 different dresses for me. I ended up picking out one of the ones she tried on. Then my local bridesmaid didn't realize she needed to order her dress b/c she thought i was doing it. So by that time I had to rush the dress for her and I Do Bridal let me fax in an order form (they required a signature). They really helped me out both times when I was really stressed. They were so nice, understanding and helpful!
Pros: really helpful and understand customer service
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