I am booking a spa "event" for a friend and I for her birthday celebration. After reading the reviews (good and bad) and the review comment backs, I have to say that Feline Spa has been taken off my list of potential places to drop a decent amount of money. The sheer tone of the comment backs from the 'owner' is a HUGE turn off. It is up to us the reader to decide what we think is legit and what isn't - this is one of the reasons for reviews. If you cannot handle the negative criticism from your customers, you're in the wrong business; you need to roll with the punches sometimes. After reading the the comment back's, had I have gone to Feline, I would have been extremely uncomfortable fessing up to any service that I found unsatisfactory, if this is your demeanor (tone) online - I can only imagine what it is like to encounter it in person. I think at this point I'd rather take my friend and my money to a horrible "hunk-o-mania" club then to chance the doom of Feline.
Pros: Seems like the have a lot to offer
Cons: Responses from Business - TRAGIC.
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