I used to work at a Spa, so sometimes I forget I don't need to think so much when I'm getting treatments. I booked a massage, facial and brow wax for one day. The choosing of the essential oils was wonderful a wonderful touch (some places don't give you an option), yet a little too ritual for my taste. Christopher B gave an excellent massage. It was therapeutic and relaxing at the same time, which was very much needed. He also did some things that I don't think had been done to me before. The facial with Kristen was also wonderful. The products she used and recommended were excellent options and it is very clear she knows skin. Some critiques: I think I should have been given a health history form to fill out when I got there. Instead I had to wait until Christopher came to get me. No one told me about the dressing room, so I had to change back into my clothes between treatments and carry my stuff. I think again that this is something that most likely should have been done by the front desk staff especially when they saw I had multiple treatments lined up. I broke out from the wax, which happened to me once before after a $5.00 wax, but never in a reputable location. I also never had a facial and wax done together before and I'm not sure if that might have added to it. I know my credit info is on file, but I felt like I could have walked out without paying for my treatments. Overall- Great treatments, but the front staff needs additional training and work.
Pros: great therapists, heated treatment beds
Cons: front staff
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