JavaScript is not enabled.
Complaint, Incompetent, Left family stranded 60 mi from town, Expensive - Review by citysearch c | Summit Automotive Group

Summit Automotive Group

Claim

Complaint, Incompetent, Left family stranded 60 mi from town, Expensive 2/22/2008

On Sept. 1, I went to Summit Automotive Group because of a broken serpentine belt on my Ford Bronco. After three successive repairs and $600, they got it running (temporarily) and I made it only 60 miles to the Colorado River wilderness where my truck was stranded for one week. The mechanic did not speak English. No hablo english. After they fixed the belt, it wouldn't start so they insisted the battery was dead and charged me $134!! for a new battery!! It still wouldn't start and they charged nearly $400 for a new starter. At this point, I suspected they were guessing. They said it was fixed but we got only one start out of it. We made it 60 miles to the river bottom where the belt broke again and stranded me and my family. When I called for help and repairs, Jim was condescending and very unconcerned that I was stranded. It turned out to be a $27 AC bypass belt is all I needed to fix it myself. They do not return my phone calls. Avoid this place unless you want to waste more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021