HORRIBLE! The UWS location is a disgrace. Never bring your dog here the people are rude, deceptive and the place is scary. The first thing they want you to do is sign away any rights you have to holding them responsible if something happens to your dog. That should be the first clue. The staff is uneducated, rude and unhelpful. If you love your animal avoid this place. Right across the street is The Canine Ranch which is lovely and reasonably priced. Use them and avoid the hell hole that is Biscuits and Bath.
Cons: everything
more