As a restaurant manager myself, my views are always biased. Usually however, this is reserved for the service and food. I enjoyed both at the Reata. What irritated me was a disrespectful little nuance put forth by a member of the management staff. While dining in for lunch recently, I noticed one manager in particular putting forth much effort to bus the tables. I could not put my finger on what he was doing wrong until I had watched him clean a few tables. HE WAS OPENING READING THE SERVER'S CHECKS! I can only assume that this would be to find out what the server was tipped. In the middle of the dining room! In front of other guests. Surely he can find this information out elsewhere. When I paid my server I handed my signed credit card reciept back to him. Servers at every restaurant I have worked at know this to be a dumb move. You do not rush to the table to find out what you were tipped. Ever. Bad move, Reata. Is this guy new?
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